FAQ
You can learn more from our asked questions
Getting started is easy! Contact us at +254 725 387 774 or visit our Nanyuki office. Our team will help you choose the right plan and schedule a convenient installation time. We handle all the setup for you.
We offer 6 packages ranging from 6 Mbps to 40 Mbps to suit different needs. Whether you need basic browsing or high-speed streaming and gaming, we have a plan for you. All speeds are consistent throughout your usage period.
No! All our plans are truly unlimited with no data caps or throttling. Use as much data as you want at full speeds 24/7. This is one of the reasons our customers love Jolinks Solutions.
Installation fees vary depending on your location and setup requirements. Our technicians will provide you with a quote during the consultation. We always aim for transparent pricing with no hidden charges.
We guarantee 99.9% network uptime. This means our infrastructure is designed to keep you connected virtually all the time. We invest heavily in redundant systems and quality equipment to maintain this standard.
We offer flexible plans with no long-term contracts. You can pause or cancel your service with proper notice. We also offer various pause options if you need a temporary break from service.